Cookie Policy

This Cookie Policy explains how iNeedX ("we," "us," or "our") uses cookies and similar tracking technologies when you visit or use our platform. By continuing to use the Platform, you consent to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help the website recognize your device and remember information about your visit, such as your preferences and login status.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the Platform to function properly. They enable core features such as user authentication, session management, and security. Without these cookies, the Platform cannot operate as intended. These cookies cannot be disabled.

2.2 Functional Cookies

These cookies remember your preferences and settings, such as language selection, theme preferences (light/dark mode), and previously viewed content. They enhance your experience but are not strictly necessary for the Platform to function.

2.3 Analytics Cookies

These cookies help us understand how visitors interact with the Platform by collecting information about pages visited, time spent on pages, and any errors encountered. This data is aggregated and anonymized, and is used solely to improve the Platform's performance and user experience.

3. How We Use Cookies

We use cookies to:

• Keep you signed in to your account
• Remember your preferences and settings
• Understand how you use the Platform so we can improve it
• Ensure the security of your account and transactions
• Deliver a consistent experience across your sessions

4. Third-Party Cookies

Some cookies on the Platform are set by third-party services we use, such as our payment processor (Stripe) for secure payment handling. These third parties have their own privacy and cookie policies, which we encourage you to review.

5. Managing Cookies

Most web browsers allow you to control cookies through their settings. You can:

• View and delete cookies stored on your device
• Block all cookies or only third-party cookies
• Set your browser to notify you when a cookie is being set

Please note that disabling essential cookies may prevent you from using certain features of the Platform, such as logging in or making bookings.

6. Changes to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the Platform after changes are posted constitutes acceptance of the updated policy.

7. Contact

If you have questions about our use of cookies, please contact us at [email protected].